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Systems Thinking for Business is a crash course in applied systems science, or complexity science as some call it. Systems thinking can give you an edge in your business and career. Emergent system effects are often driving decisive inflection points. Without proper training, the mechanisms at work may be hidden in plain sight. Using the methods described in the book, the reader can identify unanticipated leverage points and solutions. In these situations, standard business practice may not work or may even produce unexpected and damaging side effects.
Systems, or complexity, science is the study of interactions in time and space. The body of scientific work described includes: system dynamics (e.g., feedback loops), aggregation of discrete interactions (e.g., bottom-up decentralized processes such as markets assimilating information or crowd sourcing), game theory (such as the prisoner’s dilemma), networks (e.g., the small world effect and viral spread of information), evolution in business ecosystems (the way structures change over time) and more.
Systems Thinking for Business delivers a rich set of systems tools (models) and the proper ways to use them. Important model use considerations in complex systems such as forecasting methods, assessment of causality and managing unpredictability are covered in depth. In addition, the examination of human judgment and decision biases in the mechanism and evaluation of system effects is capably described. The reader will be introduced to important systems simulation methods (dynamic simulation and agent based modeling), and be able to understand the application in their own business issues. Important concepts, such as Black Swans, TOP multiple perspectives, antifragility, system archetypes and many more, are explained in detail. Examples, cases, and thought-provoking questions and discussions are provided throughout the book to aid in assimilation of the ideas. Checklists and practical frameworks are used extensively to make the knowledge actionable. After you have finished the book, the author provides ongoing free support (e.g., blog, newsletter, social media) to help you develop your systems thinking skills.
Unlike many books in this field, the application focus is purely on business. Also unlike some other books, Systems Thinking for Business scans the entire field of complexity science and culls out the most important concepts for business analysis. The author has skillfully harmonized the yin and yang of theory and practice. Every business discipline, from marketing to human resources, can use these insights. Look inside to find out more!
- Sales Rank: #179751 in Books
- Published on: 2015-01-17
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .56" w x 6.00" l,
- Binding: Paperback
- 248 pages
About the Author
Rich Jolly has been an executive in Intel's microprocessor marketing and strategy group for over 20 years and has a PhD in Systems Science. Learn more at RichJolly.com.
Most helpful customer reviews
6 of 6 people found the following review helpful.
Unique and insightful
By Trend Trader
I decided to take a chance on this book since there were no reviews yet. I've always found complexity science fascinating but didn't see much implication for business. Jolly does a good job making this connection - I like his focus on practical application. The examples and framework are great as are the Q&A at the end of each chapter. There are several really valuable nuggets like the strategic decision checklist. I recommend this book for those wanting a practical "out the box" take on business.
3 of 3 people found the following review helpful.
Applied guide to the systems sciences
By E. Martin
This book was much better I'd expected, and I'd expected a lot, mostly because it is so applied.
It was both much more of a book and much more of a "how to" book than I'd expected. A really comprehensive, yet accessible, book written in a way only a few others can even begin to match (Wayne Winston, Sam Savage).
A lot of other authors in this field wind up with books that are treatises on the seemingly obscure, but definitely not this one.
2 of 2 people found the following review helpful.
THIS BOOK WILL TRANSFORM YOU INTO A NEW KIND OF MANAGER
By Javier Livas
BOOK REVIEW/ Javier Livas
This book transforms you into a new observer of reality. It is a complete course on Systems Thinking applied to business meant to turn you into a new kind of manager: sharper, more insightful, better prepared for navigating your business in a sea of complexity. It does so by providing you the key concepts, models and language necessary to see what you could not see before. It shows you how to use them effectively. The book embraces the cybernetic lesson that says the observer is the person who defines the systems he is contemplating. Without the models, without the examples, without the training it is very difficult to THINK in systems terms. You need the training. This book does it all. It explains, and provides several and very important real-life examples where SYSTEMS THINKING could have saved the day. You will understand why this claim is no exaggeration. Therefore, even if nothing can be done about the past, managers everywhere should take notice that there is a huge field of knowledge in Systems Thinking (and Cybernetics) that is only now beginning to take root among the best and the brightest. This book should be required reading for anyone holding a CEO position of any importance. The short life-span of most of today’s companies should send alarm signals to shareholders everywhere. So shareholders could perhaps make much better questions if they read the book. It includes some questions at the end of the chapters, and some issues to discuss and even some suggested reading. Great job, Rich Jolly! Lots to learn and explore in a neat compact package. I see it as a great contribution towards building a platform for Universal Management, nature’s way of getting things done in an extremely complex world.
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